At The Natural Tent Company we do everything we can to make the whole process, from your initial enquiry right through to the day of your event, as simple as possible. Pick up the phone or send us an email and we will get back to you as soon as we can.
Our pricing is designed in packages to make your selection as easy as possible. When we entered the market we realised that all of the suppliers were itemising their pricelists, meaning people often had large added costs late on in the booking process if they wanted their tipis to have lights. We didn’t think this was fair to you, for that reason all of our packages clearly explain what is included, they are all inclusive of VAT, delivery within 30 miles and damage waiver. This is what helped us to win the 4 Counties Wedding Award for Marquee Supplier of the Year, when we don’t even supply marquees.
Once you have looked through the pricing information and decided you want to go forward to the next step, we will write up a formal proposal and take a £500 ‘save-the-date’ deposit. We always meet up before taking it further so we will come and chat to you at your proposed venue. This gives us a chance to talk in person about the vision you have for your event and how we can help. We also check the location to make sure it is suitable for tipis, if it is not and you have paid the £500 before this stage we will refund you in full if you cannot find anywhere else.
The remainder of the payments are due at equidistant points in the year, with the final balance due 5 weeks prior to the event. We are very happy to work out a payment plan that is more tailored to you, we understand that weddings, events and life all require payments at times that often coincide so we are happy to work with you on this.
6 weeks prior to your event we will send out a confirmation document, this is your last chance to chop and change the items you wish to have at your wedding. We know how much is upon you in the last month so that is why we get it sorted before.
When it comes round to the week of your event, we will finish the build a minimum of 24 hours before it begins. This gives you a full day to decorate and add your own touches to the already stunning Tipi setup you booked. We are happy to help add a few decorations and leave you a ladder to finish them off but the little touches are your little touches, it wouldn’t be the same if you didn’t have your input.
Once it is all over, we will come and take them away; it will be sad for you to see them go as you will have grown attached to them over the weekend. You can’t keep hold of them too long or we won’t be able to share the excitement and joy with others.